puss888 Privacy Policy

1.Who We Are

1.1 puss888 is an online gaming platform operating at puss888.club, offering sports betting, live casino, slot games, and table games to registered users, with a primary focus on the Malaysian market.

1.2 For the purposes of this Privacy Policy, puss888 is the data controller responsible for the collection, processing, and storage of personal data submitted by users of the platform.

1.3 Our platform serves players across Malaysia including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Kota Kinabalu, Ipoh, and other cities and states throughout the country.

1.4 This Privacy Policy is intended to inform you clearly and transparently about how puss888 handles your personal information. We recognise that data privacy is important to our users, and we take our obligations as a data controller seriously.

2.Data We Collect

2.1 puss888 collects personal data from you in the following ways: data you provide directly during registration and account management; data generated automatically through your use of the platform; and data provided by third parties in the course of KYC verification and payment processing.

2.2 Registration & Account Data

When you register a puss888 account, we collect:

• Full name as it appears on your identity document;
• Email address;
• Malaysian mobile phone number;
• Date of birth (for age verification);
• Account password (stored in encrypted, hashed form — never in plain text).

2.3 Identity Verification (KYC) Data

Before your first withdrawal, puss888 requires identity verification. KYC data collected may include:

• Copy of Malaysian identity document (MyKAD) or passport;
• Proof of address (where applicable);
• Proof of payment method ownership (where requested).

2.4 Transaction & Gaming Data

puss888 records all financial and gaming activity associated with your account, including:

• Deposit and withdrawal records including amounts, dates, and payment methods;
• Bet and game history including amounts staked, outcomes, and timestamps;
• Bonus and promotional activity.

2.5 Technical & Usage Data

When you access puss888, our systems automatically collect:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session duration, pages visited, and features used;
• Login timestamps and access logs.

3.How We Use Your Data

3.1 puss888 uses the personal data we collect for the following purposes:

• Account Management: To create and maintain your puss888 account, authenticate your identity at login, and manage your account preferences and settings;
• Service Delivery: To process your bets, game sessions, deposits, and withdrawals and to credit any winnings or bonuses to your account;
• Identity Verification: To verify your age (21+ requirement) and identity as required by our compliance obligations before processing withdrawals;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the platform;
• Legal & Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) regulations, gaming authority compliance requirements, and other applicable laws;
• Customer Support: To respond to your queries, resolve complaints, and provide account assistance through our 24/7 support team;
• Responsible Gaming: To monitor gaming patterns where there are signs of problem gambling behaviour, and to enforce self-exclusion and deposit limit settings you have applied;
• Platform Improvement: To analyse how the platform is used in aggregate terms in order to improve product features, fix issues, and optimise the user experience for Malaysian players;
• Communications: To send you transactional notifications (deposit confirmations, withdrawal status updates, OTP codes, and security alerts). We will only send promotional communications where you have opted in to receive them.

3.2 puss888 will not use your personal data for any purpose other than those described in this Privacy Policy without your prior consent, unless we are required to do so by law.

4.Legal Basis for Processing

4.1 puss888 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under the puss888 Terms and Conditions, including account management, transaction processing, and service delivery;
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including AML obligations, KYC requirements, and gaming authority compliance;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your data protection rights;
• Consent: Processing for promotional and marketing communications, where you have provided specific opt-in consent. You may withdraw this consent at any time.

5.Data Sharing

5.1 puss888 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

5.2 We share personal data only with the following categories of third parties, and only to the extent necessary for the stated purposes:

• Payment Processors: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and other supported Malaysian payment providers — for the purpose of processing your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party identity verification services used to verify your identity documents as required for compliance purposes;
• Game Studio Providers: Licensed international game studios whose games are available on puss888. These providers may receive your account identifier and session data necessary to run game sessions, but do not receive your full personal profile;
• IT & Security Providers: Technology providers who assist with platform hosting, security monitoring, and fraud detection, subject to strict data processing agreements;
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory requirement, puss888 may be required to disclose personal data to relevant Malaysian or international authorities.

5.3 All third-party service providers with whom puss888 shares personal data are required to maintain appropriate data security measures and to use the data only for the purposes for which it was shared.

6.Cookies & Tracking

6.1 puss888 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve the user experience. Cookies are small data files stored on your device by your browser.

6.2 puss888 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that maintain your logged-in state. These cannot be disabled without breaking core platform functionality;
• Functional Cookies: Store your preferences such as language settings and game lobby display options;
• Analytics Cookies: Collect anonymised usage data to help us understand how players use the platform and identify areas for improvement. This data is aggregated and does not identify individual users.

6.3 You may control cookie settings through your browser settings. Disabling strictly necessary cookies will affect your ability to use the puss888 platform. Disabling analytics or functional cookies will not prevent you from accessing core platform features.

6.4 puss888 does not use third-party advertising cookies or cross-site tracking cookies that share data with external advertising networks.

7.Data Retention

7.1 puss888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for as long as required by applicable legal and regulatory obligations.

7.2 Typical retention periods applied by puss888 are as follows:

• Account Data: For the duration of your active account, plus a minimum of 5 years following account closure, in accordance with AML and gaming compliance requirements;
• Transaction Records: A minimum of 5 years from the date of each transaction;
• KYC Documents: For the duration of the account relationship and for a minimum of 5 years after account closure;
• Technical & Log Data: Typically 12 months, unless retained for longer for specific security or fraud investigation purposes.

7.3 Following the expiry of applicable retention periods, personal data will be securely deleted or anonymised. Where data is anonymised, it may be retained for analytical purposes without restriction.

8.Data Security

8.1 puss888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and puss888 servers;
• Encryption of sensitive stored data including account passwords (stored as salted cryptographic hashes, never in plain text) and KYC documents;
• Access controls restricting internal access to personal data to authorised personnel only, on a need-to-know basis;
• Regular security assessments and vulnerability testing;
• Device verification and OTP authentication for new login sessions.

8.2 While puss888 implements strong security measures, no digital platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials and for notifying puss888 promptly if you suspect any unauthorised access to your account.

8.3 In the event of a data security incident that poses a risk to your personal data, puss888 will notify affected users and relevant authorities as required by applicable law.

9.Your Rights

9.1 Subject to applicable law, you have the following rights in relation to your personal data held by puss888:

• Right of Access: You may request a copy of the personal data puss888 holds about you;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations. We may be unable to comply with erasure requests where retention is required by law;
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances;
• Right to Data Portability: You may request your account data in a structured, machine-readable format where technically feasible;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., promotional communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of these rights, contact our support team via live chat or at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 days.

9.3 Identity verification may be required before we can process certain data requests, to ensure we do not disclose personal data to unauthorised persons.

10.International Data Transfers

10.1 In providing our services, puss888 may transfer your personal data to third parties located outside Malaysia, including licensed game studios and KYC verification providers. Such transfers occur only where necessary for service delivery.

10.2 Where personal data is transferred internationally, puss888 takes appropriate steps to ensure that the recipient maintains data protection standards consistent with this Privacy Policy, including through contractual data processing agreements.

10.3 By registering a puss888 account, you acknowledge that your personal data may be transferred to and processed outside Malaysia for the purposes described in this Privacy Policy.

11.Minors

11.1 puss888 is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.

11.2 Age verification is a mandatory requirement before any withdrawal is processed on puss888. If we discover that an account has been registered by or on behalf of a person under 21, we will immediately close the account, void any associated activity, and securely delete any associated data to the extent permitted by law.

11.3 If you believe that a person under 21 has registered on puss888, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

12.Changes to This Policy

12.1 puss888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform operations. The updated policy will be published on this page with a revised effective date.

12.2 Where changes are material, we will endeavour to notify registered users by email to their registered address. Continued use of the puss888 platform after a Privacy Policy update constitutes your acceptance of the revised policy.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how puss888 protects your personal data.

13.Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or puss888's data practices, please contact our team through any of the following channels:

• Live Chat: Available 24/7 via the puss888 platform, operating on GMT+8
• Email: [email protected]

13.2 puss888 aims to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 days.

13.3 This Privacy Policy was last reviewed and updated in June 2026.